Inclusion is built in, not bolted on.

Inclusion sits at the heart of Reach ATS. Every feature supports fairness, accessibility and accountability. These are not add-ons; they are the system’s default settings by design. Our platform helps teams act fairly, stay connected, and makes inclusion part of everyday practice.

Fair by default

Stage-by-stage tools ensure decisions are based on skills and evidence, not assumptions.

Access for all

Web Content Accessibility Guidelines - friendly layouts, keyboard navigation, and Recite Me tools make applications accessible for all.

Transparent process

Link criteria to outcomes at every stage, ensuring every decision is transparent and explainable.

Human-led decisions

AI is assistive and optional. Review, adjust or override suggestions at any stage.

Optional, Assistive AI: Keeping humans at the heart of hiring

Our AI is designed to assist, not decide. It can draft advert variations, suggest more inclusive language, summarise feedback, and spot patterns in your data. It saves you time while supporting fairness and consistency, but it will never make hiring decisions for you.

Every AI feature we offer is optional. You can review, edit, or discard any suggestions made. This approach keeps human oversight at the core of all hiring, while still gaining the benefits of speed and clarity.

Accessibility You Can Trust

Designed with diversity in mind, our recruitment software delivers an accessible experience for every user, from candidate and careers pages that render flawlessly on any device to the core functionality of our applicant tracking system.

By integrating the Recite Me accessibility and language toolbar, we offer users tools like text-to-speech, translation, and reading controls (including customisable font, spacing, and colour contrast). This optional add-on helps all users navigate the system with ease, regardless of visual, auditory, or cognitive differences.

Reporting that’s handled with Care

Demographic data needs careful handling. Reach ATS allows optional collection with clear consent language. Data can be stored separately with limited access. Reports are aggregated and require minimum group sizes to protect identities, giving you a clear picture of the makeup of your upcoming workforce.


You decide what to ask, who can see it, and how it is used. The goal is improvement, not labels.

How recruitment software helps with diversity – and why it matters.

 

Hiring is the gateway to an inclusive culture. Reach ATS supports this by automating fairness without adding to your team’s workload. Our platform ensures screening and shortlisting remain focused on skills over signals. Diversity requirements and compliance are embedded directly within the process, and all actions and decisions are logged for a full, evidence-based audit trail.

When your applicant tracking system supports your diversity goals, inclusivity goes beyond good intentions to become a consistent company-wide practice. In short, hiring sets the tone for everything that follows.

Embedding inclusivity in your recruitment software turns hiring into a strategic catalyst for the employee journey, setting a tone of respect and accessibility from job ad to day one and beyond. This in turn drives real business benefits: growing creativity and innovation, strengthening products and services, and enhancing employee engagement and retention.

FAQ

How does Reach ATS mitigate unconscious bias?

No software can completely eliminate human bias. However, Reach ATS has been designed to actively mitigate against it. Our platform reduces bias by supporting a consistent, transparent process and offering optional tools such as anonymous screening.

How does Reach ATS securely handle diversity data?

Reach ATS is built to ensure your demographic data collection is secure and compliant with local regulations (like GDPR). You have complete control over what diversity data you collect, who can access it and how it is used. Candidate data sharing is always optional and backed by simple, clear consent language. All our demographic reporting is aggregated and requires minimum group sizes, ensuring no individual’s identity is ever compromised.

Does Reach ATS use Role-Based Access Control (RBAC) for candidate data?

Of course. Our RBACs allow you to hide selected fields from defined user groups (e.g. hiring managers) and decide at what stage full details can be revealed, for example after shortlisting. As well as application forms, Reach ATS can also redact CVs to provide more information for shortlisting panels whilst maintaining anonymity.

Are the AI features in Reach ATS mandatory or optional?

All our AI features are completely optional and designed to be assistive. Our AI will never make automated hiring decisions. Hiring teams retain complete control of the process and can edit or ignore any AI suggestions.

What accessibility features does Reach ATS include?

Reach ATS is accessible by design. WCAG compliant, it offers accessible layouts, labels, and navigation and is optimised for all devices. Clients can also enable the Recite Me toolbar for additional reading and translation support. Adjustments can be requested by applicants through the candidate portal at any time with alerts going directly to HR to retain confidentiality.

Is this true – I’m sure I wrote something recently about this – keeping adjustments within HR to ensure privacy in terms of protected characteristics and different abilities…

Can we customise ATS workflows for different job roles?

Reach ATS is built to your specifications and is also fully customisable. This means you can tailor any aspect of your workflows to suit specific job roles. From role criteria, interview kits, stages and permissions to pre-employment checks and onboarding, every role type can have its own, personalised workflow. You can also save templates to reuse for consistency, or adapt existing templates to ensure key compliance and accessibility steps are always locked in.

How does Reach ATS help with audit trails and compliance?

Reach ATS provides multiple features to support legal and policy compliance. We actively help you meet your obligations by logging all actions taken within the system – providing a clear, evidence-based audit trail. Our software also gives you complete control over consent language, automated data retention controls and permissions.

Please Note: we do not provide legal advice and would always recommend you follow your organisation’s legal and policy guidelines.